Power Skills Training Programs

The Psychology of Sales Workshop

Overview:

Selling is not just about products or services—it’s about understanding human behavior, emotions, and decision-making processes. The Psychology of Sales Workshop explores the psychological principles that drive purchasing decisions, helping sales professionals master the art of influence, persuasion, and trust-building. By applying these insights, participants will improve customer engagement, close deals more effectively, and build lasting client relationships.

Participants will learn how emotional intelligence, cognitive biases, and non-verbal communication impact sales conversations. They will also explore methods for handling objections strategically, adapting to different buyer personas, and creating compelling sales narratives that resonate with customers.

Throughout the program, attendees will gain the ability to control sales conversations and power dynamics, using psychological insights to guide discussions toward successful outcomes. By leveraging storytelling, rapport-building, and strategic questioning, they will learn how to position themselves as trusted advisors rather than just sellers.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Understand the psychological principles that influence customer buying decisions.
  • Identify different buyer types and their decision-making behaviors.
  • Analyze cognitive biases and emotional triggers that impact sales interactions.
  • Develop advanced communication techniques for persuasion and influence.
  • Utilize emotional intelligence to build trust, rapport, and credibility.
  • Manage objections effectively using psychological reframing techniques.
  • Adapt sales pitches to match diverse buyer personas and decision-makers.
  • Control the power dynamics in sales conversations to maintain influence.
  • Leverage strategic questioning to uncover customer needs and motivations.
  • Enhance negotiation skills using psychology-driven persuasion techniques.

Who Should Attend?

This workshop will greatly benefit:

  • Managers and Directors

  • Supervisors and Department Heads

  • Project Managers and Coordinators

  • Team Leaders and Engineers

  • HR and L&D Professionals

  • Sales and Marketing Professionals

  • Operations and IT Professionals

  • Area and Store Managers

  • Aspiring leaders in all functions

FAQ

  • Do you offer this course as corporate training?
  • Yes, we provide fully customized In-House Training Programs tailored to your organization’s needs.
  • Is this program theoretical or practical?
  • The program is highly practical, with real-world examples, case studies, and interactive exercises.
  • Are the training timings flexible?
  • Yes. You can choose your preferred date and time, depending on trainer availability.
  • Can in-house training be delivered on-site?
  • Yes, we can deliver at your premises or any venue of your choosing.
  • How can I get started with Brightn?
  • Contact us via our website or email (info@brightn-td.com), and a program expert will assist you.